Our progress in ESG starts with transforming HKBN into a better company. From our environmental impact to cybersecurity, or the way we solve customer complaints and how we can deliver better experiences, improving our business and operations ensures that our impacts go further.
Climate Action
HKBN is taking bold action to build a greener, low-carbon future. Knowing that we’re not alone in this challenge, our mission is to pursue smart eco-solutions whilst actively engaging our staff, customers, business partners, and the wider communities to do more.
Impactful Customer Experiences
From the way we use feedback to improve our services, or the digital technologies we’re implementing, our commitment to deliver exceptional customer experiences is making it easier for customers to do business with us.
Data Privacy & Security
Every day, customers trust us with their personal data. Maintaining and protecting their trust is a top priority. See how we’re ramping up our security and best practises with serious data protection across our operations.
Reliable & Responsible Service
To be the best ICT solutions provider around, our hard work – from expanding our network coverage to enhancing the technology infrastructure of our systems – remains a top priority.
Win-win-win Partnership and Value Chain
Across our business, we work with a diverse network of world-class global and local partners and suppliers – with shared values for safety, ethics, environmental standards and more – to make sure that our customers enjoy the best products and services possible.