Contact us

  • General Enquiry
  • Service Registration / Renewal
  • Find Our Shop

Online Customer Service Platform (My Account / My Account App)

Online Customer Self-help Service

Service Hotline

24 hours Customer Service Hotline / Interactive Voice Response System 128 100
IDD 0030 (9:00am - 12:00mn) 128 110
IDD 1666 (9:00am - 12:00mn) 2926 1234
2b PC Client (9:00am - 11:00pm) 128 1331

Fax

Customer Engagement Team 3999 7000
IDD 0030 128 1818
IDD 1666 3999 7234

Contact Address

P.O. Box No. 73910, Kowloon Central Post Office

Online Registration/Renewal

Registration Hotline: 3498 3498

With our shop network rearrangement, from 23 July 2014 onwards, Hau Tak shop will integrate with our shop at Metro City Plaza. Please visit Metro City Plaza or other shops if you need any assistance. We apologize for any inconvenience caused.

Shop

DistrictAddressService HourService
North Point
G20, G/F, Greenwich Centre
260 King’s Road
(Exit B, MTR Fortress Hill Station)

11:00am - 9:30pm
Daily
With our shop network rearrangement, from 23 July 2014 onwards, Hau Tak shop will integrate with our shop at Metro City Plaza. Please visit Metro City Plaza or other shops if you need any assistance. We apologize for any inconvenience caused.

Shop

DistrictAddressService HourService
Tai Kok Tsui
Shop 120, 1/F, Olympian City 2
(Opposite to Standard Chartered Bank)
11:00am - 9:30pm
Daily
Wong Tai Sin
Shop G5, G/F, Wong Tai Sin Shopping Centre
(Exit D, MTR Wong Tai Sin Station)
11:00am - 9:30pm
Daily
Sham Shui Po

Shop C, G/F, Kam Wah Building,
153-155 Fuk Wa Street

11:00am - 9:30pm
Daily
Yau Tong

Shop G32, G/F, Domain, 38 Ko Chiu Road
(Exit A1, MTR Yau Tong Station)

11:00am - 9:30pm
Daily
With our shop network rearrangement, from 23 July 2014 onwards, Hau Tak shop will integrate with our shop at Metro City Plaza. Please visit Metro City Plaza or other shops if you need any assistance. We apologize for any inconvenience caused.

Shop

DistrictAddressService HourService
Tseung Kwan O

Shop UG077, Metro City Plaza II
(Exit A2, MTR Po Lam Station)

11:00am - 9:30pm
Daily
Tsing Yi
Shop 110(B), G/F Cheung Fat Plaza
(Opposite to "Circle K" Convenience Store)
11:00am - 9:30pm
Daily
Kwai Chung
Shop B50-2, 1/F, Kwai Chung Plaza
(Exit D, MTR Kwai Fong Station)
11:00am - 9:30pm
Daily
Tsuen Wan
Shop A142, 1/F, Nan Fung Centre, 264-298 Castle Peak Road
11:00am - 9:30pm
Daily
Tuen Mun
Shop 2199G, 2/F, Phase I,
Tuen Mun Town Plaza
11:00am - 9:30pm
Daily
Ma On Shan
Shop 5A, G/F, Chung On Shopping Centre
11:00am - 9:30pm
Daily
Tin Shui Wai
Shop 122, 1/F, Tin Chak Shopping Centre
11:00am - 9:30pm
Daily
Sheung Shui
Shop 2047, Level 2, Sheung Shui Centre, 3 Chi Cheong Road
11:00am - 9:30pm
Daily
Discovery Bay
Shop 116A, 1/F, Block C, Discovery Bay Plaza
10:00am - 7:00pm
Daily
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