Contact us

  • General Enquiry
  • Service Registration / Renewal
  • Find Our Shop

Online Customer Service Platform (My Account / My Account App)

Service Hotline

24 hours Customer Service Hotline / Interactive Voice Response System 128 100
*Applicable to Self-Help Customer Service
IDD 1666 (9:00am – 12:00am) 2926 1234

Fax

Customer Service 3999 7000
IDD 1666 3999 7234

Contact Address

P.O. Box No. 73910, Kowloon Central Post Office

HKBN Community - Online Discussion Platform

Online Registration/Renewal

Registration Hotline: 3498 3498

With our shop network rearrangement, from 3rd Aug 2015 onwards, Metro City shop will integrate with our shop at Yau Tong. Please visit Yau Tong or other shops if you need any assistance. We apologize for any inconvenience caused.

Shop

DistrictAddressService HourService
North Point
G20, G/F, Greenwich Centre,
260 King's Road, North Point, Hong Kong
(Exit B,MTR Fortress Hill Station)

11:00am - 9:30pm
Daily
Sai Wan
Shop 6, G/F, Westview Height, No. 163 Belcher's Street, Hong Kong
(Exit C, MTR Kennedy Town Station)

11:00am - 9:30pm
Daily
With our shop network rearrangement, from 3rd Aug 2015 onwards, Metro City shop will integrate with our shop at Yau Tong. Please visit Yau Tong or other shops if you need any assistance. We apologize for any inconvenience caused.

Shop

DistrictAddressService HourService
Tai Kok Tsui
Shop 120 on First Floor, Olympian City 2 , Olympian City, Kowloon
(Opposite to Standard Chartered Bank)
11:00am - 9:30pm
Daily
Wong Tai Sin
Shop G5, G/F, Wong Tai Sin Shopping Centre, Wong Tai Sin, Kowloon
(Exit D, MTR Wong Tai Sin Station)
11:00am - 9:30pm
Daily
Sham Shui Po
Shop C, G/F, Kam Wah Building,
153-155 Fuk Wa Street ,Sham Shui Po, Kowloon
(Exit D2, MTR Sham Shui Po Station)
11:00am - 9:30pm
Daily
Yau Tong
Shop G32, G/F, Domain, 38 Ko Chiu Road, Yau Tong, Kowloon
(Exit A, MTR Yau Tong Station)
11:00am - 9:30pm
Daily
With our shop network rearrangement, from 3rd Aug 2015 onwards, Metro City shop will integrate with our shop at Yau Tong. Please visit Yau Tong or other shops if you need any assistance. We apologize for any inconvenience caused.

Shop

DistrictAddressService HourService
Kwai Chung
Shop C118A 2/F, Kwai Chung Plaza, Kwai Chung, NT
(Exit D, MTR Kwai Fong Station)
11:00am - 9:30pm
Daily
Tseung Kwan O
Shop UG077, Metro City Plaza II, Tseung Kwan O, NT
(Exit A2, MTR Po Lam Station)
11:00am - 9:30pm
Daily
Tsuen Wan
Unit A142, 1/F, Nan Fung Centre, 264-298 Castle Peak Road, Tsuen Wan, NT
(Exit A, MTR Tsuen Wan Station)
11:00am - 9:30pm
Daily
Tin Shui Wai
Shop L055, G/F, Tin Yiu Plaza, Tin Yiu Estate, Tin Shui Wai, NT
(Exit C, MTR Tin Shui Wai Station)
11:00am - 9:30pm
Daily
Ma On Shan
Shop 5A, G/F, Chung On Shopping Centre, Chung On Estate, Shatin, NT
(Exit C, MTR Heng On Station)
11:00am - 9:30pm
Daily
Sheung Shui
Shop No. 2047, Level 2, Sheung Shui Centre, No. 3 Chi Cheong Road, Sheung Shui, NT
(Exit B2, MTR Sheung Shui Station)
11:00am - 9:30pm
Daily
Discovery Bay
Shop 116A, 1/F, Block C, Discovery Bay Plaza, Discovery Bay, Lantau Island, NT
(Next to Century 21 Newcourt Realty)
10:00am - 7:00pm
Daily
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