(Hong Kong – 26 February 2024) – HKBN Enterprise Solutions (HKBNES), a leading Information and Communications Technology (ICT) provider and division of HKBN Group (SEHK stock code: 1310), is excited to debut “SHOP-IN-A-BOX”, a one-stop IT-as-a-Service (ITaaS) merchant turnkey solution that empowers retail businesses with reliable connectivity, scalable IT systems, full operations visibility, and timely technical support for enhanced retail sales efficiency and productivity.

Samuel Hui, HKBN Co-Owner and Chief Strategy Officer, Enterprise Solutions said, “Today's retail businesses require solutions that go beyond a simple POS system. Whenever customer payments fail to process, valuable time is spent on identifying whether the problem is equipment or payment gateway related, or if the Internet is down – such delays can significantly impact business, where every second counts. ‘SHOP-IN-A-BOX’ delivers an industry-tailored one-stop solution that enables retailers to manage their operations and in-store equipment with ease, even with limited in-house IT support.”

“Through integrating hardware and software with flexible cloud management, advanced applications, and IoT technology, ‘SHOP-IN-A-BOX’ streamlines the shop management process to achieve full operational visibility and enhanced efficiency across multiple locations. Backed by HKBNES’s robust network capabilities and dedicated RetailCare support, our comprehensive solution is exceptionally well-suited for helping retailers, including local, mainland and international businesses looking to expand or set up shops in Hong Kong, enhance their operations hassle-free,” Samuel added.

Designed to address the growing IT needs of retailers, “SHOP-IN-A-BOX” provides a comprehensive suite of retail management tools, including:

•  Smart Management：Streamline complicated workflows with practical tools like inventory management, environmental detection IoT, and queuing signage. 
•  Productivity Essentials：Enhance collaboration among staff with reliable connectivity and communication essentials like managed Wi-Fi, personal device, collaboration and communication tool.
•  Security Enhancement：Protect valuable business assets both online and in physical stores with access control pack, CCTV, cybersecurity tools, and more.
•  Efficient Sales：Improve customer experiences with POS and payment solutions, such as self-serve kiosks and an ePayment system.

At the core of "SHOP-IN-A-BOX" are three HKBNES proprietary solutions: the award-winning AegisConnect dashboard, SASE-Connect, and RetailCare. These solutions empower companies by offering full visibility into device performance, strengthened network security, and speedy helpdesk and on-site support from HKBNES's dedicated retail team, thus ensuring minimal business impact caused by technical issues. Furthermore, the solution is highly flexible, allowing merchants to easily scale up or down based on business needs.

Learn more about “SHOP-IN-A-BOX”, visit Retail Solutions | HKBN Enterprise Solutions (hkbnes.net) .

Photo caption: Changing the game to make life easier for retailers, Juliana Lam, HKBN Vice President – Retail and Mid-Market, Enterprise Solutions (on left), and Samuel Hui, HKBN Chief Strategy Officer, Enterprise Solutions (on right), proudly unveil "SHOP-IN-THE-BOX".