loading
Climate Action

Climate Action

In the journey to a greener world, we see the environmental performance of our offices, facilities and technology infrastructure not as an endpoint, but as a basis to inspire our customers, business partners, suppliers, investors and the wider communities to do more.

data.title[lang]

Serious About our Impact

 

As a leading ICT company, we take our environmental impact seriously and have implemented an Environmental Management System (EMS) that meets the ISO14001 standard.

 

Our EMS provides a comprehensive framework for managing operational risks relating to carbon, energy, and waste management. Through implementing this system, we proactively identify areas that need improvement and track our sustainability progress.

 

To achieve this, HKBN’s Environmental Task Force and the senior management team are responsible for reviewing and enhancing our Environmental Policy on a regular basis. In addition, we carry out internal and external audits annually, and regularly review the effectiveness of our internal EMS to facilitate continual progress in our sustainability journey.

data.title[lang]

Climate Governance & Strategy

 

Our commitment to addressing climate-related priorities and challenges, including climate change, is reflected in our three-tier governance structure, overseen by our Board.

 

As part of our ongoing climate action efforts, we undertake a comprehensive process to identify and prioritise climate-related risks and opportunities, in line with the TCFD recommendations. This helps us methodically assess the potential impacts, and as a result, develop proactive plans for climate change mitigation and adaptation.

 

To effectively identify climate-related risks and opportunities that are pertinent to our operations and value chain, our internal stakeholders are regularly engaged through workshops and surveys that give us a broader understanding of the potential risks and opportunities, and prioritise actions based on stakeholder feedback.

data.title[lang]

Our Low Carbon Commitment

 

HKBN has a critical role to play in helping Hong Kong transition to a low-carbon economy, and we have committed to set globally recognised science-based emissions reduction targets (SBTs) by FY25.

 

As we continue to develop our science-based targets, we have devised a two-year energy-saving plan with the ambitious goal of reducing electricity consumption by 14%* in FY24, compared to FY22. To ensure the achievement of the target, it has been linked to the remuneration to the key top-to-senior management, including our Executive Vice-chairman.

 

*Electricity consumption accounts for over 90% of the Scope 1 & 2 carbon emissions of HKBN.

data.title[lang]

Greener ICT Operations

 

As a company operating an extensive network infrastructure, HVAC (heating, ventilation, and air conditioning) are areas that can make significant improvements to our energy consumption. Pursuing this opportunity, we have implemented measures like enhancing the chiller systems in our major data centres with new upgrades, consolidating data centre equipment to improve power usage effectiveness, and more. Additionally, our Network team is also working to enhance our network infrastructure with the goal of a more streamlined and efficient network operation.

 

Over the years, our office operations have also systematically utilised advancements in IoT, automation, and eco-friendly options across areas like lighting, equipment, and temperature control.

data.title[lang]

Green Culture in All levels

 

To promote a culture of sustainability and inspire greater interest in protecting the planet for future generations, we use a variety of green activities and interactive means to engage with our Talents, including animated videos, educational fun days and immersive outreach visits. To encourage participation, we also organised exciting contests that fuelled our teams’ excitement and competitive spirit.

 

In the departmental level, we formed a team of “Green Champions” consisting of Talents from key departments. Their primary responsibility will be to evaluate their respective department’s environmental impact and adopt the necessary mitigation measures. Together, our “Green Champions” are helping develop effective ways to reduce our company’s resource and energy consumption, whilst improving our waste management practices — bringing both environmental and financial benefits for HKBN. This network of ”Green Champions” also helps communicate our environmental management issues to different departments.

data.title[lang]

Stakeholder Engagement

 

Wider climate action progress can only be made through engagement with our stakeholders. From educational awareness to commercial/community partnership initiatives, a significant aspect of our efforts involve working or engaging with:

  • Talents – 4,800+ aware and informed Talents can make a huge difference at work and within our wider local communities.
  • Customers – With over 1 million household customers and over 110,000 enterprise customers, the scale of our impact and reach is enormous.
  • Suppliers – By working closely with suppliers, we can make a difference beginning at the product design or service planning stage.
  • Community – Whenever there’s a need to step up for action or to collaborate with nonprofits, we’re all in.
  • Investors – We’re engaging investors to help them see greater value in environmental progress when assessing a company’s value.
Our Work

Something from Nothing

 

Something from Nothing is a pioneering project that has required zero capital investment from HKBN, despite numerous energy efficiency upgrades implemented at our various office and data centre locations. Expenditures for all retrofitting have been fully funded by investor Blue Sky, which receives a fraction of our energy cost savings as compensation. Since launching in 2016, Something from Nothing has directly accounted (as of FY23) for 905,325 kWh electricity savings.

Recycling WLAB

 

Since 2019, HKBN has been an active partner with the Hong Kong Battery Recycling Centre, which safely and responsibly recycles our Waste Lead Acid Batteries (WLAB). In FY23, our recycling efforts diverted 50,870 kg of hazardous WLAB from entering local landfills.

Going Green with our Business Partnerships

 

In late 2022, we continued with a push to make Purpose and ESG sustainability a bigger part of our everyday business – by teaming up with TP-Link. With goals aligned, we took the partnership to new levels of green-responsibility and launched our Wi-Fi 6 Router Upgrade & Recycle programme (featuring incentives recycle old routers) available for all consumers in Hong Kong.

Customer Equipment Recovery and Recycling Programme

 

With the growing indispensability of technology, the problem of electronic waste has become increasingly urgent. Embracing our responsibility, our dedicated teams have actively engaged in recovering vital components and precious metals from the equipment used by our customers for broadband and cable connectivity. Here's how our program works: whenever a customer terminates or upgrades service, we retrieve and process their old equipment. By doing so, we ensure that critical materials are kept out of landfills. In 2023 alone, the programme successfully recovered and recycled 42.29 tonnes of valuable metals.