Climate Action

Serious About our Impact

As a leading ICT company, we take our environmental impact seriously and have implemented an Environmental Management System (EMS) that meets the ISO14001 standard.

Our EMS provides a comprehensive framework for managing operational risks relating to carbon, energy, and waste management. Through implementing this system, we proactively identify areas that need improvement and track our sustainability progress.

To achieve this, HKBN’s Environmental Task Force and the senior management team are responsible for reviewing and enhancing our Environmental Policy on a regular basis. In addition, we carry out internal and external audits annually, and regularly review the effectiveness of our internal EMS to facilitate continual progress in our sustainability journey.

Climate Governance & Strategy

Our commitment to addressing climate-related priorities and challenges, including climate change, is reflected in our three-tier governance structure, overseen by our Board.

As part of our ongoing climate action efforts, we undertake a comprehensive process to identify and prioritise climate-related risks and opportunities, in line with the TCFD recommendations. This helps us methodically assess the potential impacts, and as a result, develop proactive plans for climate change mitigation and adaptation.

To effectively identify climate-related risks and opportunities that are pertinent to our operations and value chain, our internal stakeholders are regularly engaged through workshops and surveys that give us a broader understanding of the potential risks and opportunities, and prioritise actions based on stakeholder feedback.

Our Low Carbon Commitment

HKBN has a critical role to play in helping Hong Kong transition to a low-carbon economy, and our near-term science-based emission reduction targets have received approval from the Science-Based Targets initiative (SBTi) in 2024. We are committed to achieving a 50.65% reduction in absolute scope 1 and 2 GHG emissions by FY2030 from a FY2022 baseline. Additionally, we pledge to reduce absolute scope 3 GHG emissions stemming from purchased goods and services, as well as the use of sold products, by 25.00% within the same timeframe.

To ensure the achievement of our environmental targets, they have been linked to the remuneration to the key management, including our C-suite members.

Greener ICT Operations

As a company operating an extensive network infrastructure, HVAC (heating, ventilation, and air conditioning) are areas that can make significant improvements to our energy consumption. Pursuing this opportunity, we have implemented measures like enhancing the chiller systems in our major data centres with new upgrades, consolidating data centre equipment to improve power usage effectiveness, and more. Additionally, our Network team is also working to enhance our network infrastructure with the goal of a more streamlined and efficient network operation.

Over the years, our office operations have also systematically utilised advancements in IoT, automation, and eco-friendly options across areas like lighting, equipment, and temperature control.

Green Culture in All Levels

To promote a culture of sustainability and inspire greater interest in protecting the planet for future generations, we use a variety of green activities and interactive means to engage with our staff, including animated videos, educational fun days and immersive outreach visits. To encourage participation, we also organised exciting contests that fuelled our teams’ excitement and competitive spirit.

In the departmental level, we formed a team of “Green Champions” consisting of staff from key departments. Their primary responsibility will be to evaluate their respective department’s environmental impact and adopt the necessary mitigation measures. Together, our “Green Champions” are helping develop effective ways to reduce our company’s resource and energy consumption, whilst improving our waste management practices — bringing both environmental and financial benefits for HKBN. This network of ”Green Champions” also helps communicate our environmental management issues to different departments.

Stakeholder Engagement

Wider climate action progress can only be made through engagement with our stakeholders. From educational awareness to commercial/community partnership initiatives, a significant aspect of our efforts involve working or engaging with:

• Staff – 4,200+ aware and informed staff can make a huge difference at work and within our wider local communities.
• Customers – With a vast base of household and enterprise customers, the scale of our impact and reach is enormous.
• Suppliers – By working closely with suppliers, we can make a difference beginning at the product design or service planning stage.
• Community – Whenever there’s a need to step up for action or to collaborate with nonprofits, we’re all in.
• Investors – We’re engaging investors to help them see greater value in environmental progress when assessing a company’s value.