2026 ESG Strategy
FY2026 Goals
Ensure succession plans are in place and maintain a retention rate of at least 85% for Vice President level and above
FY2026 Goals
Achieve zero work-related fatalities involving staff
FY2026 Goals
Unlock ESG-driven business potential by enhancing various ESG solutions
FY2026 Goals
Achieve a 25.19% absolute reduction in Scope 1 and 2 GHG emissions compared with the FY22 baseline
FY2026 Goals
Achieve less than 1.45% phishing assessment average failure rate among staff1
1 The phishing assessment average failure rate is calculated by dividing the number of failed attempts by the number of phishing emails sent for each assessment, and then averaging the failure rates across all phishing assessments conducted during the fiscal year. A failed attempt is defined as an instance where a recipient clicks the phishing link and/or submitted data.
FY2026 Goals
Limit affected customer hours from residential network service disruptions to no more than 335,525 hours