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Environmental, Social and Governance
ESG

Environmental, Social and Governance

ESG at HKBN

 

We’re driven to create a more sustainable future.

For a bigger positive impact, HKBN is fully embracing our role as an ESG enabler – a strategy focused on empowering the sustainability of our enterprise and residential customers, as well as community groups like NGOs and social enterprises, our suppliers & value chain partners, and more.

HKBN ESG Strategy
Lead as an Innovative ESG Enabler

Staff Empowerment
Staff Empowerment
  1. Staff Development
  2. Staff Wellness & Engagement
  3. Diversity & Inclusion
Technology for Good
Technology for Good
  1. Market-ready ESG Solutions
  2. Digital Inclusion for Our Communities
Transforming Business
Transforming Business
  1. Climate Action
  2. Impactful Customer Experiences
  3. Data Privacy & Security
  4. Reliable & Responsible Services
  5. Win-Win-Win Partnership & Value Chain
ESG Governance

ESG Governance

As one of the few publicly traded companies in Hong Kong with a dedicated Board-level ESG Committee, we take ESG governance seriously. ESG governance and management are embedded at all levels of HKBN, including our Board of Directors, ESG Committee, ESG Task Force and Business Units.  

With support from our ESG Committee, our Board oversees and is accountable for HKBN’s overall ESG strategy, development and performance. The ESG Committee, comprising elected members from our Board, is responsible for reviewing and monitoring ESG strategies, risk management, policies and practices, as well as assessing and providing recommendations regarding our Group’s ESG-related structures and business models. The ESG Committee also oversees the ESG Task Force, which assists in driving our Group’s ESG development. Besides, our key management, including our C-suite members, who take full accountability of our ESG efforts, have relevant ESG have been linked to their remuneration and being evaluated on an annual basis.

Awards & Recognitions

HKBN’s relentless commitment to ESG puts us among the best in the world – and tops in our industry – when it comes to sustainability.
Awards & Recognitions
Awards & Recognitions
Awards & Recognitions

Recognitions

Caring Company: Leading Performance (2024/25); Caregiver-friendly Companies (2024/25)
Hang Seng Corporate Sustainability Index Series 2025-2026 (AA+)
Hong Kong Awards for Environmental Excellence: Bronze - Servicing and Trading (2024)
TVB ESG Awards 2025: Best in ESG Report; Best in ESG Practices
ESG RecognitionIssuing Body
Caring Company: Leading Performance (2024/25); Caregiver-friendly Companies (2024/25)The Hong Kong Council of Social Service
Hang Seng Corporate Sustainability Index Series 2025-2026 (AA+)Hang Seng Indexes Company Limited
Hong Kong Awards for Environmental Excellence: Bronze - Servicing and Trading (2024)The Environmental Campaign Committee
TVB ESG Awards 2025: Best in ESG Report; Best in ESG PracticesTelevision Broadcasts Limited (TVB)

Commitment

4T charter
Breastfeeding Friendly Workplace
Charter on External Lighting - Platinum Award
Charter on Preferential Appointment of OSH Star Enterprise
ESG CommitmentIssuing Body
4T charterEnvironmental and Ecology Bureau & Electrical and Mechanical Services Department, HKSAR
Breastfeeding Friendly WorkplaceHong Kong Committee for UNICEF (UNICEF HK)
Charter on External Lighting - Platinum AwardEnvironmental and Ecology Bureau, HKSAR
Charter on Preferential Appointment of OSH Star EnterpriseOccupational Safety and Health Council
"EmpowHER2B" programme: 2026 Workstyle Corporate AllianceSocial Ventures Hong Kong
Energy Saving CharterEnvironmental and Ecology Bureau, HKSAR
Food Wise CharterEnvironmental and Ecology Bureau, HKSAR
Green Event PledgeEnvironmental Protection Department, HKSAR
Indoor Air Quality CertificateIndoor Air Quality Information Centre & Environmental Protection Department, HKSAR
Joyful@Healthy Workplace ProgrammeOccupational Safety and Health Council
Mental Health Workplace Charter Occupational Safety and Health Council
No Shark Fin Corporate PledgeWWF Hong Kong
Talent-Wise Employment CharterLabour and Welfare Bureau, HKSAR
Wastewise CertificateEnvironmental Campaign Committee
50+ Age-Friendly Employer ProgramHappy-Retired Charity Action (HRCA)

Certifications

ISO/IEC 20000-1:2018 Information Technology — Service Management
ISO 10002:2018 Quality Management — Customer Satisfaction
ISO 9001:2015 Quality Management Systems
ISO 45001:2018 Occupational Health and Safety (OH&S) Management System
ISOCompany
ISO 9001:2015 Quality Management SystemsHKBN Enterprise Solutions HK Limited
HKBN Enterprise Solutions Limited
HKBN JOS Limited
ISO 45001:2018 Occupational Health and Safety (OH&S) Management SystemHKBN LTD.
Hong Kong Broadband Network Limited
HKBN Enterprise Solutions Limited
HKBN Enterprise Solutions HK Limited
HKBN JOS Limited
ISO 10002:2018 Quality Management - Customer SatisfactionHKBN Enterprise Solutions HK Limited
HKBN Enterprise Solutions Limited
ISO 14001:2015 Environmental Management Systems HKBN LTD.
Hong Kong Broadband Network Limited
HKBN Enterprise Solutions HK Limited
HKBN Enterprise Solutions Limited
HKBN JOS Limited
ISO/IEC 20000-1:2018 IT Service Management SystemHKBN Enterprise Solutions Limited
HKBN Enterprise Solutions HK Limited
HKBN JOS Limited
ISO/IEC 270001:2013 Information Security Management SystemsHKBN Enterprise Solutions Limited
HKBN Enterprise Solutions HK Limited
HKBN JOS Limited