(Hong Kong – 11 December 2024) AXA Hong Kong and Macau (AXA) and Hong Kong Broadband Network Limited (HKBN) have taken their collaboration another step forward by introducing “HKBN SmartTraveller Plus”, a travel insurance product designed to provide HKBN customers with protection for worry-free travelling. This launch reinforces the strategic partnership between AXA and HKBN, building upon the successful collaboration on home insurance announced in May this year.

The new “HKBN SmartTraveller Plus” is designed to meet the needs of families and frequent travelers. The single journey plan offers free coverage for all children¹ insured under the same policy with their parent(s). Applicants for single journey has no upper age limit. With the annual plan, families can save money and simplify policy management by insuring both parents and children under the same policy, making it a perfect solution for travel-loving families. “HKBN SmartTraveller Plus” also offers optional coverage for travel in mainland China, policyholders with an annual plan policy can benefit from the mainland China hospital deposit guarantee benefit, enabling inpatient treatment at designated mainland China hospital network² without requiring upfront deposits³ in cases of accidental injury or illness while traveling in mainland China.

Kenneth Lai, Chief General Insurance Officer, AXA Hong Kong and Macau, said: “We are delighted to expand our partnership with HKBN through a new travel insurance collaboration. This collaboration builds upon our successful home insurance launch in May, marking a significant advancement in our joint efforts. By leveraging HKBN’s extensive customer base and distribution network, we aim to generate synergies and enhance the customer experience through more convenient purchasing channels. Our commitment remains steadfast in providing our customers with exceptional protection during their travels.”

Dr Denis Yip, President & Group Chief Operating Officer, HKBN, said: “Following our earlier collaboration with AXA to launch a one-stop home insurance service, this deepened partnership reflects HKBN's Infinite-play commitment to cater to an ever-growing spectrum of customer needs, from home broadband and home insurance to OTT entertainment and Global SIM roaming data service. Hongkongers have a deep affinity for travel, and “HKBN SmartTraveller Plus” offers market-redefining travel protection that aligns perfectly with their shifting needs and interests. We will continue working with AXA to explore opportunities to bring more customised and value-added services for our customers.”

For more information about “HKBN SmartTraveller Plus”, please visit: https://www.hkbn.net/personal/travelinsurance/en

Photo caption: (From left) Dr Denis Yip, President & Group Chief Operating Officer, HKBN, Kenneth Lai, Chief General Insurance Officer,
AXA Hong Kong and Macau, and Elinor Shiu, HKBN Co-Owner & Chief Executive Officer – Residential Solutions

^{1Children must be between 30 days and under 18 years old, named in the same policy schedule as their parent(s), and travelling together with their parent(s) for the entire trip; the benefit limits on medical expenses and personal accident for them is lower under this coverage, however there is an option to upgrade if desired.
2The value-added services are provided by third-party service providers as AXA may designate from time to time. AXA shall not be responsible for any value-added services so provided or any act or failure to act on the part of the third-party service providers. The third-party service providers are solely responsible for all obligations and liabilities relating to such value-added services and all auxiliary services so provided. All matters and disputes are subject to the final decision of AXA and the third-party service providers.
3presenting mainland China hospital deposit guarantee card is required. Applicable to annual cover only.
The above information is for reference only. For details on product features, content, terms and exclusions, please refer to the Product Brochure and Policy Wording.
Terms and conditions apply.}

Important Notes: The above policy is underwritten by AXA General Insurance Hong Kong Limited (“AXA”), which is authorised and regulated by the Insurance Authority of the Hong Kong SAR. AXA will be responsible for providing your insurance coverage and handling claims under your policy. Hong Kong Broadband Network Limited (“HKBN”) (Licence No.: GA1056) is registered in accordance with the Insurance Ordinance (Cap. 41 of the Laws of Hong Kong) as an insurance agent of AXA for distribution of general insurance products in the Hong Kong SAR. General insurance plans are products of AXA but not HKBN.