HKBN HomeSAFE (Home Protection)

A new standard in home network security

HKBN HomeSAFE builds smart protection starting at the router^{^}, safeguarding every device connected to home network by automatically blocking ransomware, malware, and phishing attacks, delivering one-step defense against threats across the entire household.

HomeSAFE Features

All-round instant protection

Secure every device on home network

Triple-layer protection across endpoints, routers, and network services instantly blocks malicious traffic on your home network. No software is needed on individual devices, ensuring every connected device stays protected.

Parental Control

Create a safe online world for kids

Through parental control, you can manage apps and block harmful content to create a safe online environment for children.

Safe browser stops phishing

Protects your transactions

Safe browse (or extension) with banking protection encrypts online payments and blocks phishing sites, keeping transactions and shopping safe.

AI-powered detection technology

Automatically blocks potential threats

Using decentralized AI technology, it monitors device network traffic, detects anomalies, and automatically blocks potential threats.

Identify connected smart devices

Easily manage every device at home

HKBN HomeSAFE lets users easily manage all devices on the home network, categorizing phones, computers, tablets, smart appliances, and IoT devices. A simply interface shows connection status and risks, with one-click isolation or restoration to boost management efficiency.

HKBN HomeSAFE (FAQ)

1. How can I subscribe to the HKBN HomeSAFE Family protection service?

Customers can subscribe to HKBN HomeSAFE through the HKBN website, by calling the service hotline at 3498 3498, or by visiting any HKBN shop in person.

2. Which router brands and models does HKBN HomeSAFE support?

HKBN HomeSAFE currently supports TP-Link Aginet EX821v and TP-Link Aginet EB810v routers under the Wi-Fi Priority Series. Existing users of these routers can add the HKBN HomeSAFE service to their plan.

3. How is HKBN HomeSAFE different from other cybersecurity solutions?

HKBN HomeSAFE is integrated directly into the router, providing protection for all devices connected to the router - including smart home and IoT devices that cannot install traditional antivirus software. HKBN HomeSAFE uses cloud-based security analytics and AI-driven threat detection to block malicious traffic, trackers, and intrusion attempts.

4. Do I need to install an app on each connected device at home?

No. HKBN HomeSAFE protects all devices connected to your home router without the need to install software on each one individually.

5. Can HKBN HomeSAFE protect my smart home devices?

Yes. HKBN HomeSAFE includes IoT protection that prevents smart appliances from being exploited as entry points for hackers. Devices such as smart TVs, refrigerators, and baby monitors are safeguarded even if they cannot run additional security software, keeping your entire network more secure.

6. How does HKBN HomeSAFE protect children from malicious websites?

Parents can use the HKBN HomeSAFE app to enable browsing protection on their children's devices. Once activated, the feature automatically blocks websites identified as malicious.

7. Does HKBN HomeSAFE include parental control features?

Yes. Parents can set up family rules to manage internet access by device, including:

Bedtime schedules: Restricting internet access during specific hours.
Content filters: Blocking inappropriate categories such as adult content, drugs, gambling, alcohol and tobacco, illegal or violent material, hate speech, dating, shopping, auctions, and social networks.
Search filters: Hiding unwanted or unsafe results from search engines.

8. Can I allow or block specific websites?

Yes. You can manually allow or block specific websites. Please note that all profiles, including child profiles, will follow these same website settings.

9. How does HKBN HomeSAFE protect users from web tracking?

Users can enable tracking protection for individual devices via the HKBN HomeSAFE app. Once activated, the feature automatically removes third-party tracking cookies.

10. Can I disconnect unknown or specific devices from the internet?

Yes. Through the HKBN HomeSAFE app, users can block internet access for selected or unidentified devices connected to the router.

11. Is installing and setting up HKBN HomeSAFE complicated?

Not at all. Simply download the HKBN HomeSAFE app (available on iOS and Android) and follow a few quick steps to complete the setup. You can also visit https://www.hkbn.net/personal/support/broadband to view the user guide.

User Guide

Remarks:

^HKBN HomeSAFE service currently only supports specific router brands and models. (Priority Plus Series TP-Link Aginet EX821v and TP-Link Aginet EB810v.)
Some functions are limited by system differences and regions. Please refer to the product user guide for details.
Images are for reference. Terms and conditions apply.

HKBN HomeSAFE (Home Protection)

A new standard in home network security

HKBN HomeSAFE builds smart protection starting at the router^, safeguarding every device connected to home network by automatically blocking ransomware, malware, and phishing attacks, delivering one-step defense against threats across the entire household.

HomeSAFE Features

HKBN HomeSAFE builds smart protection starting at the router^{^}, safeguarding every device connected to home network by automatically blocking ransomware, malware, and phishing attacks, delivering one-step defense against threats across the entire household.