HKBN SAFE+ (Personal)
Award-winning, all-round protection solution
HKBN SAFE+ protects all your devices from, Windows, Mac, Androud, to iOS with antivirus, data leak monitoring, and VPN. It blocks malware, ransomware, and phishing attacks, keeping your everyday online life safe.
The only 9-time AV-TEST Best Protection Award winner
HKBN SAFE+ Features
1. How can I subscribe to HKBN SAFE+ personal protection service?
Customers can subscribe to the HKBN SAFE+ personal protection service via the HKBN website, by calling our hotline at 3498 3498, or by visiting any HKBN shop in person.
2. What is the HKBN SAFE+ service plan?
HKBN SAFE+ is a personal cyberscurity and device protection servie provided by Hong Kong Broadband Network (HKBN). The service is powered by F-Secure, a leading European cybersecurity brand that has received multiple AV-TEST "Best Protection" awards. With just one subscription to designated plan, you can protect multiple devices from malware, ransomware, and phishing attacks - keeping your digital life secure every day.
3. What services are included in the HKBN SAFE+ app?
The HKBN SAFE+ app includes three main services:
- HKBN SAFE (internet security and antivirus protection)
- HKBN ID PROTECTION (personal data protection)
- HKBN VPN (encrypted data transmission)
Note: The actual services available depend on the subscribed plan.
4. Which devices does the HKBN SAFE+ app support?
The HKBN SAFE+ app supports Windows and Mac computers, as well as Android and iOS smartphones and tablets.
5. Are there different HKBN SAFE+ service plans available?
Yes. Customers may select the plan that best suits their needs. Currently, three HKBN SAFE+ plans are available:
- HKBN SAFE (3 devices) – HK$12/month*
- HKBN SAFE (3 devices) + HKBN ID PROTECTION – HK$28/month*
- HKBN SAFE (3 devices) + HKBN ID PROTECTION + HKBN VPN (3 devices) – HK$78/month
*A 24-month minimum commitment is required.
6. How does HKBN SAFE protect my devices?
HKBN SAFE provides comprehensive protection through the following key features:
- Browsing protection: Blocks malicious and phishing websites before you click.
- Ransomware protection: Real-time defense against viruses, trojans, and spyware to prevent ransomware attacks.
- Banking protection: Encrypts your online payment information for secure transactions.
- Parental control: Manage children’s internet usage time, app access, and web content filtering.
- Gaming mode: Balances system performance and security for smooth gameplay.
7. How does HKBN ID PROTECTION safeguard my personal data?
HKBN ID PROTECTION continuously monitors your personal data online (such as email addresses, usernames, phone numbers, bank accounts, credit card numbers, and ID numbers) 24/7. Using AI technology and dark web monitoring, it alerts you instantly via email or mobile app if a data breach is detected, along with guidance on how to minimize potential risks. It also includes a secure password vault to help you create and manage strong passwords.
8. How many countries or regions are available on HKBN VPN?
HKBN VPN offers servers in over 20 countries and regions, including popular options such as japan, South Korea, Signapore, the United Kingdom, Switzerland, the Netherlands, and the United States.
9. Can I set website content filters on my child's device?
Yes. Parents can use the "Content Filtering" feature in HKBN SAFE to block major categories of inappropriate content such as adult material, drugs, gambling, alcohol and tobacco, illegal or violent content, hate sites, dating, shopping, and auctions. Note: The child's device must also have HKBN SAFE installed.
10. Can I mangae the apps my child uses on their device?
Yes. The "App Control" feature in HKBN SAFE allows parents to permit, limit, or block app usage, with individual settings available for each app. Note: The child's device must also have HKBN SAFE installed.
HKBN VPN Server locations may be updated from time to time and some regions or websites tend to apply network restrictions and block certain connections, HKBN makes no warranty as to the quality and availability of the Service and accepts no legal liability in relation thereto. HKBN shall not in any way be held liable for any loss, damage, costs and expense arising under or in connection with any failure, delay and suspension of the Service.
Some functions are limited by system differences and regions. Please refer to the product user guide for details.
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