HKBN Mobile Services
Roam-in-Command
7-Day Pass
Asia Pacific $98
Europe, Americas and Middle East $148
Regardless of whether you're looking to visit one country or multiple countries,
"Roam-in-Command" is indispensable in Europe, Asia Pacific, America, Canada and China,
with access to more than 100 of the world’s most popular tourist cities.
Each Pass includes data for use within designated countries of the same region.
*Only applicable to mobile plans supported by HKBN-3HK
One Pass to travel the world
And connect to all the key mobile networks in Chinese Mainland#
And connect to all the key mobile networks in Chinese Mainland#
keep you connected across destinations
include China Mobile, China Telecom and China Unicom
widest and strongest coverage
7-Day Pass will continue automatically
as long as there is data usage
and it will be available for your trip
Activation Method
Coverage
Support roaming service countries/regions details: Click here ; Terms and Conditions
FAQs
- How do I activate the service?
First, you need to log in to your personal account on this page or My HKBN App. After logging in, please select "Usage Details and Other Settings", and change the "Roam-in-Command" service to "On" from the "Roaming/IDD Service Settings". Once the setting has been changes, service will activate. - How does the 7-Day Pass's validity period and service charge work?
The first day of service will commence the moment data is used during your travel. Service will be available until 23:59 Hong Kong time on the 7th day. Service charges are dependent on the designated destination where data is being used. If you continue to use service after the 7-day period, an additional service charge will be automatically incurred based on the destination the travel data is being used. For example:
- How will the service fees be charged if I travel to multiple destinations using the 7-Day Pass?
Service charge will be charged according to the destination when travel data was first used. Service is available until 23:59 Hong Kong time on the 7th day. No additional service fees will be charged if you travel to other designated destinations using the 7-Day Pass. For example: Travel data was first used in Japan, but user travelled to Europe on the 4th day. The service charge is $98 for 7 days. A service charge of $148 will be charged when travel data usage has occurred in Europe after the validity period. - Are there any usage notifications that will be sent with this service?
Different types of reminder emails / messages will be sent to you for:
1. Confirmation email upon "Roam-in-Command" activation
2. Reminder message containing details of the validity period when you start using travel data
3. A notification message will be sent prior to expiry of the 7-day validity period - Can I share my data via tethering?
Yes! Forget the hassle of picking up and returning rental Wi-Fi dongles. Same goes for extra weight added to your luggage. Simply share data by tethering with your mobile devices. - Is 5G supported by “Roam-in-Command”?
5G service is available to customer who are using our 5G service plan with compatible 5G devices, while there are supported 5G networks available at destinations.
*Subject to coverage of the destination. - How can I learn more about the service?
You can contact us via HKBN's 24 hour hotline / self-service voice system: 128 100 - Can all HKBN's mobile services activate "Roam-in-Command"?
"Roam-in-Command" is only applicable to HKBN mobile services supported by 3HK network. If the customer is using a mobile network supported by 3HK, the "Roam-in-Command" can be activated. - How much data is included with the 7-Day Pass?
The 7-Day Pass includes unlimited data. When data usage reaches 1GB within the 7-day period, the relevant data speed will be adjusted to not less than 128kbps and a SMS notification will also be sent to you. You can reply to the SMS and top-up for an extra 1GB at normal roaming data speed within the Usage Period. If you choose not to top-up data, the roaming service will continue at not less than 128kbps data service until expiry of the Usage Period. - After exceeding the 1GB limit, the speed was low, can I top-up the data or speed?
Yes. When the total roaming data usage reaches 1GB within the 7-day Usage Period, a SMS notification will be sent to you. You can reply the SMS to top-up and enjoy an extra 1GB at normal roaming data speed within the Usage Period. The top-up data charge is $40/1GB (Asia Pacific designated destinations) or $60/1GB (Europe, Americas & Middle East designated destinations). If you choose not to top-up, the roaming service will continue at less than 128kbps data until expiry of the Usage Period. After the 7-day usage period has ended, you can enjoy another 7-Day Pass with 1GB data at normal speed again.
Remark:
- #China Broadnet does not provide inbound roaming service.
** 5G roaming service is only applicable to 5G service plan customers - using 5G roaming compatible mobile phones and iOS/Android versions - in designated destinations and networks.