Contact Us - Residential Customer Service
Find our shopiPhones & other Smartphones are available for purchase in shops (*Purchase of Samsung Smartphones is not available at North Point Shop and Tuen Mun Shop).
Kowloon
New Territories
Hong Kong Island
Mong Kok
Shop No.9 , Ground Floor, PakPolee Commercial Centre,No.1A(formerly Nos.1A-1K)Sai Yeung Choi Street South, Kowloon
Wong Tai Sin
Shop G5, G/F, Temple Mall South, Wong Tai Sin, Kowloon(Exit D, MTR Wong Tai Sin Station)
Sham Shui Po
Shop C, G/F, Kam Wah Building, 153-155 Fuk Wa Street ,Sham Shui Po, Kowloon(Exit D2, MTR Sham Shui Po Station)
Wi-Fi Service
Gift Redemption
Enquiry
Registration
Self-service Payment Kiosk
Smartphones Available
Replace Equipment
Return Equipment
Affiliate DealerAT+
Service Registration / RenewalService Registration: Broadband /Mobile / Call us at 3498 3498
Service Renewal: Click here / Call us at 3490 2020
Elderly Service Registration/Renewal: Call us at 3498 8880
Service Renewal: Click here / Call us at 3490 2020
Elderly Service Registration/Renewal: Call us at 3498 8880
General Enquiry
Hotline24 hours Customer Service Hotline / Interactive Voice Response System : 128 100
IDD 1666 : 2926 1234 (Monday to Friday: 9:00am – 6:00pm)
IDD 1666 : 2926 1234 (Monday to Friday: 9:00am – 6:00pm)
Contact AddressP.O. Box No. 73910, Kowloon Central Post Office