Driving the Future of Innovation
World's First^ Money-Back Dual Guarantee
Experience the future now with ultra-fast fibre broadband plans at up to 25Gbps, backed by our Dual Money-Back Guarantee, Wi-Fi 7 router options, and comprehensive security. Enjoy smooth, high-performance internet with unmatched speed and capabilities.
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GigaFast Broadband
Double the satisfaction with symmetrical upload and download speeds
New Era, New Speed
25Gbps Fibre Broadband
Introducing Hong Kong's first 25Gbps broadband, 25x faster than 1000M, powered by advanced 25G PON technology. Seamlessly download large files and AAA games to meet all your the next-gen bandwidth demands.
A Must-have for High-Bandwidth Users
5Gbps/10Gbps Fibre Broadband
Meet all your high-speed broadband needs with mind-blowing performance powered by XGS-PON fibre technology with the latest Wi-Fi 7 and 10Gbps port, Enjoy ultra-smooth, lightning fast connectivity that's perfect for professionals, 4K/8K streaming, gaming, and AR/VR applications.
Internet for the Whole Family
2.5Gbps Fibre Broadband
Enjoy steady high-speed internet for entertainment, work, or study, without slowdown - even during simultaneous usage. Pair with a Wi-Fi 7 router equipped with a 2.5Gbps port to maximize the performance of all your devices, from phones and tablets to laptops.
HKBN, Your Perfect Match
Fibre To The Home Faster than Fast
2.5Gbps (2500M) fibre broadband breaks through the 1000M download speed limit, delivering even greater stability and smoother performance. We also offer a range of fibre broadband plans to cater to your individual needs.
Professionally certified service
Every HKBN technician is professionally trained under our CPE Certification Program to give you the best levels of services and expert assistance.
Award-winning excellence
Our exceptional service has consistently garnered widespread recognition, including most recently receiving HK01 Awards' 01 Gold Medal Award 2024 for Outstanding Broadband Service Provider.
Confidence Guaranteed
Dual Guarantee
Get the most out of your Internet experience. In the unlikely event that your broadband speed or latency do not meet our guaranteed range,Money-Back Dual Guarantee, will provide you compensation~.
Up to 365-day deferred start option
See a great deal? Lock it down now and activate the service afterwards for designated service plans.
14-day cooling off periods
For designated services, we offer customers 14-day cooling-off periods to enjoy peace-of-mind after service registration. Details refer to plan terms & conditions.
How does online latency affect gaming performance?
Low latency results in smoother gaming experiences
Latency directly affects the smoothness of a game, especially in shooting and real-time strategy games. A stable, low latency network is your key to winning. HKBN offers a low latency and speed dual guarantee, promising enhanced gaming experiences and a better performance for the win.
Home Broadband Comparison
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FAQ
Technical Support Guide
Remarks:
- Specifications of 25Gbps/10Gbps/5Gbps/2.5Gbps/2000Mbps/1000Mbps/800Mbps/500Mbps/200Mbps/100Mbps are based on Internet connection from the wallplate at customer's premises to the first piece of HKBN's network equipment. 25Gbps/10Gbps/5Gbps/2.5Gbps/1000Mbps/800Mbps/500Mbps/200Mbps/100Mbps maximum upload/download speed to local site could be up to 25Gbps/10Gbps/5Gbps/2.5Gbps/1000Mbps/800Mbps/500Mbps/200Mbps/100Mbps respectively. Specifications of 2000Mbps maximum download speed of 2000Mbps and a maximum upload speed of 1000Mbps. The actual bandwidth that the customer can enjoy may be affected by customer hardware / software, router specification, site traffic loading, type of content being accessed and other environmental factors; and hence is normally less than the above speed. The bandwidth to overseas sites will also be subject to the conditions of local network there, and therefore the bandwidth might be even less.
- ^HKBN is the first telecommunications provider in the world to offer compensation in Hong Kong dollars for the “Fibre Broadband Dual Guarantee”, and the only telecommunications provider in Hong Kong to offer guaranteed speeds for designated 100M to 25Gbps fibre broadband services. (As of 2nd June 2025) "Fibre Broadband Dual Guarantee" included "Speed Guarantee" and "Low Latency Guarantee", and is applicable only to designated home broadband service plans.
- ~If the service does not meet our guaranteed range, Subscriber can receive double of the service fee of the affected days as compensation on a pro-rata basis after approval of the application.
- *The maximum theoretical speed of Wi-Fi 6/6E wireless networks is 9.6 Gbps, while that of Wi-Fi 7 wireless networks is 46 Gbps, making Wi-Fi 7 approximately 4.8 times faster than Wi-Fi 6/6E. To achieve optimal network performance, the connected devices must support Wi-Fi 7. Actual Wi-Fi connection speeds may be affected by the residential environment, network configuration, coverage area, signal interference, and other external factors.
- Terms and Conditions apply.