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Security Alerts: Phishing SMS
We have recently identified scammers impersonating Hong Kong Broadband Network (HKBN) by sending fraudulent SMS messages. These messages claim that customers have overdue payments and lure customers into clicking phishing links. Please note that HKBN will never request customers to click links for payments, input credit card or banking details, or provide passwords and HKID numbers via SMS. If you receive a suspicious message, do not click any links or provide personal/banking information. For inquiries, please contact HKBN Customer Service hotline at 128100 for assistance.
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Wi-Fi 6/7 Router - Priority Plus Series
Exclusive experience Enjoy comprehensive Wi-Fi service
Our all-in-one home Wi-Fi service provides professional installation, 7x24 hotline support, remote diagnostics, and on-site maintenance, allowing you to truly sit back and enjoy a worry-free high-speed internet experience at home.
A Superior Wi-Fi Experience
Professional technician installation
Qualified experts will visit your home for installation and testing
7x24 Remote diagnostics of network conditions
Solve all your Wi-Fi problems with ease
On-site maintenance
On-site swap maintenance during the contract period*
Professional technician installation
Qualified experts will visit your home for installation and testing
7x24 Remote diagnostics of network conditions
Solve all your Wi-Fi problems with ease
On-site maintenance
On-site swap maintenance during the contract period*
*On-site swap maintenance service is only applicable to TP-Link Aginet EB810v Wi-Fi 7 Router, TP-Link Aginet EB610v Wi-Fi 7 Router, TP-Link Aginet EX821v Wi-Fi 6 Router, and TP-Link Aginet EX230v Wi-Fi 6 Router. In the event of malfunctioning, breakdown or damage to and of the Equipment, HKBN shall not be liable to repair or replace the Equipment or any part or component if such event arises from or occasion by fair wear and tear, any misuse, negligence, willful damage, or damage on the part of the Subscriber, by breach of the terms herein, any accident beyond the control of HKBN, force majeure or any use of the Equipment outside Hong Kong.
^This feature is only applicable to the designated brand/model of Mesh satellite node
#Actual Wi-Fi speed will be affected by your home environment, network settings, Wi-Fi coverage, signal interference and extraneous factors.